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Household Staffing & Support

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Thoughtful placements. Exceptional professionals. Continued Support.
 

Sterling provides a highly personalized approach to household staffing, connecting families with exceptional nannies and household professionals while providing guidance and support throughout the placement. Our goal is simple: make finding and maintaining the right household professionals feel seamless. 
 

I. Bespoke Talent Acquisition

  • Selective Placement: We carefully recruit and screen experienced nannies and household professionals before presenting candidates for consideration.

  • Personalized Matching: Beyond experience and qualifications, we consider communication style, personality, household expectations, and family dynamics to identify candidates with the potential for a strong long-term fit.

  • Clear Employment Expectations: We help families and professionals establish clear expectations around responsibilities, schedule, compensation, benefits, boundaries, and the term of employment.
     

II. Retained Household Administration

  • Complete Administrative Support: Reclaim your time. Sterling coordinates household payroll and tax compliance while helping manage compensation records, PTO, sick leave, and other ongoing employment details.

  • Proactive Oversight: Our involvement doesn't end once a placement is made. We remains a resource for both family and household professional, helping navigate questions, communication, and changing needs throughout the placement.
     

III. On-Demand Continuity Care

  • Reliable Back-Up Care: When your primary nanny is unavailable due to illness, vacation, or an unexpected absence, Sterling helps keep your household moving with vetted back-up care.

  • Pre-Oriented Excellence: Temporary staff arrive fully versed in your family's routines and home protocols for immediate, flawless execution.

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